Drinking water advisory issued on Monday, Nov. 13, 2017

Update Nov. 16: As required, two samples taken 24 hours apart have tested negative and the advisory has been lifted.

Update Nov. 15: The first of two samples, required to be taken 24 hours apart, was tested clean. The results of the second sample, taken Wednesday morning, are expected Thursday. Should that sample also test negative, the advisory can be lifted.


The City of North Liberty is recommending to boil the water before using for drinking or to use an alternative source for some customers in the area of West Zeller Street between Sugar Creek Lane and Prairie Ridge Court, customers along Zeller Crossing, and customers on Elm Ridge Drive between Zeller Street and Elm Ridge Court. Customers on Elm Ridge Court are not affected.

The advisory is in effect because of a water main break on Monday, Nov. 13, 2017. Due to the potential for bacterial contamination, it is being recommended that the water be boiled before using for drinking or cooking or that an alternative source be used.

IT IS RECOMMENDED NOT TO DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. The water may be used for bathing and other similar purposes.

For more information, please contact Greg Metternich, water superintendent, at (319) 626-5700. General guidelines on ways to lessen the risk of infection by microbes are available from the EPA Safe Drinking Water Hotline at 1(800) 426-4791.

When water service is restored, there may be air in your water piping and the water may be discolored. It is recommended to run the first water from a faucet that does not have an aerator screen, such as a bathtub or hose bib. Open the faucet slowly to allow the air to escape. Once the water is flowing, allow the faucet to run until it is clear. The water may be cloudy at first due to air in the water or particles that dislodged as the pipes filled with water. This should clear fairly quickly. If water is cloudy throughout the house and it does not clear after allowing the water to run for several minutes, contact the person listed above.

Once the system has been repaired and repressurized, bacteria samples will be collected and the system will be monitored. This advisory is a precaution until bacterial sample results are available. You will be notified when the results are available and the advisory is lifted. Add or change to explain situation and what is being done.

The system is working with the Iowa Department of Natural Resources to resolve the situation.

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